Photo of Urban Air Trampoline and Adventure Park (Indoor)

Urban Air Trampoline and Adventure Park (Indoor)

Southlake, Texas

The playground offers an energetic and enjoyable atmosphere with various attractions for children, although there are some concerns about safety and accessibility.

Detailed Description

## Facilities The playground provides a vibrant space for children to engage in active play. It is equipped with several attractions and amenities aimed to entertain kids of various ages. The layout is spacious, allowing for free movement and interaction among the children. Staff has been noted for their friendliness and helpfulness, although there's room for improvement in responsiveness during busy hours. ## Equipment The playground showcases a variety of equipment including bumper cars, which are colorful and designed for fun and excitement. Given the design and dimensions of these attractions, they cater primarily to children up to 10 years old, ensuring a safe yet thrilling experience. The layout seems conducive to active play and exploration. ## Safety & Cleanliness Safety features should be a priority, and while the reviews highlight a commitment to safety by the staff, there are concerns regarding a serious incident that occurred due to equipment malfunction. This has raised questions about oversight and response during emergencies. Overall cleanliness has not been specifically mentioned, but maintaining a hygienic environment is crucial for visitor satisfaction. ## Amenities There are seating options available for adults, although it is unclear if they are adequately shaded. Accessibility to water stations and food options is vague, with some reviews mentioning the need for improvement in service and availability. The common concern about responsiveness during busy periods suggests that while the amenities may be sufficient, the management could enhance their customer service. ## Who It's For This playground is suitable for younger children, particularly those up to 10 years old, as the equipment appears to be designed with their size and safety in mind. Families seeking a space for active play and interaction will find it appropriate, but they may want to prepare for potential queues during peak hours. ## What is Missing Some facilities, such as additional staff during busy times and more diverse play equipment, seem to be lacking. Additionally, features such as water play areas and clear signage for amenities could improve the overall visitor experience.

Equipment

  • bumper cars

Location Information

Address: 2201 W Southlake Blvd, Southlake, Texas 76092

Neighborhood: Southlake

Hours:

Monday: 12-8PM
Tuesday: 4-8PM
Wednesday: 4-8PM
Thursday: 4-8PM
Friday: 2-9PM
Saturday: 10AM-9PM
Sunday: 11AM-8PM

Ratings and Recent Review Insights

★★★★☆ 1763 reviews Read Reviews
The overall sentiment from visitors appears mixed, with some expressing satisfaction while others raised concerns. Strengths highlighted include friendly and helpful staff, especially during sensory-friendly hours, creating a welcoming atmosphere for families. However, users noted issues regarding responsiveness during busy times and concerns about safety, particularly after a distressing incident. The emphasis on staff engagement and improved communication, especially when handling large groups or parties, indicates areas for potential enhancement.

Amenities

Toilet Nearby: Not Available
Toilet Nearby Not Available ✗
Water Play: Not Available
Water Play Not Available ✗
Shade for Kids: Available
Shade for Kids Available ✓
Rain Cover: Available
Rain Cover Available ✓
Adult Seating: Available
Adult Seating Available ✓
Gated/Fenced: Not Available
Gated/Fenced Not Available ✗
Charging Point: Unknown Status
Charging Point Unknown Status ?
Food Nearby: Unknown Status
Food Nearby Unknown Status ?
Drinking Water: Unknown Status
Drinking Water Unknown Status ?
Parking Available: Unknown Status
Parking Available Unknown Status ?