Ratings & insights
The overall sentiment expressed in the reviews is mixed, with several positive comments about customer service and installation experiences, while some frustrations relate to communication and product availability. The most frequently mentioned strengths include the quality of the playground equipment and helpful sales representatives. Areas for improvement often cite delays in installation and discrepancies between what was promised and the actual product. Overall, while many customers are pleased with the products received, there are clear gaps in communication and service that could affect the overall user experience.